Apartments

Cancellation policies

You can pay your reservation in two parts:

At the time of making the reservation you must pay 50% of the total reservation.

15 days before your arrival you must pay the remaining 50% (we will give you 24 hours of margin) to complete the entire payment of your reservation. In the case of not making the payment the reservation will be automatically canceled and you will lose the 50% you had paid at the time of making the reservation

15 days before arrival and once the second payment of the reservation has been made, in case of cancellation it will no longer be refundable, but you will not lose your money, since you will receive a cancellation credit so that you can modify the dates of your reservation or make a new reservation whenever you want and come at the best time for you. ***

** In case of cancellation and receive the code to change the dates of your reservation, you must pay the difference in case the new reservation is for a higher amount. In the event that the new reservation is for a lower amount, the difference will not be refunded.

*** The term to use your code is 1 year from the date of cancellation. You can make a new reservation using your cancellation credit and its amount will be deducted from your new reservation.

This is the most economic rate that exists on the market for this apartment. You benefit from a higher discount because it is a non-refundable rate, in case you change your mind or cannot travel there will be no refund given.

To complete the reservation you must pay 100% at the moment of booking the apartment.

In the moment of making the reservation you must pay 30% of the total price.

You will have to pay the outstanding balance upon arrival. You will be able to pay by cash, credit/debit card or bank transfer.*

In case of cancellation there will be no refund given (the 30% you have paid at making the reservation will be lost).

*Important: If you choose to pay by bank transfer it's your responsibility to make sure that the money arrives to our bank account on time. Please send us the receipt of the transaction by email to avoid problems upon your arrival.

FREE CANCELLATION up to 48 hours before your arrival

In the moment of making the reservation you must pay 30% of the total price.

  • You can cancel your reservation free of charge during the next 48 hours after making the reservation. You will be refunded the full amount paid.
  • If you cancel between 48 hours after making the reservation and 10 days before your arrival, you will be refunded the 30% you have paid on a voucher.
  • 10 days before your arrival you must pay the total amount of the reservation. In case you don't pay this in 48 hours, your reservation will be cancelled and there will be no refund given. If you cancel during this period and after paying the 100%, you will be refunded the full amount paid on a voucher.
  • If you cancel within 48 hours before your arrival, there will be no refund given. 

THIS CANCELLATION POLICY IS AVAILABLE EXCLUSIVELY FOR THE PERIOD OF THE STATE OF ALARM DUE TO COVID-19.